Renfrewshire Cab Company is Renfrewshire’s largest private hire taxi company and comprehensively covers all of Renfrewshire, including Paisley, Renfrew, Linwood, Johnstone, Erskine and much of the Glasgow metropolitan area.
With over 500 cars, including saloons, estates, people carriers and wheelchair accessible vehicles, 24/7 service and a state of the art booking and dispatch system, we offer an unrivalled service to our customers.
Within our purpose-built call centre, which is based just over a mile from Glasgow Airport, our call centre team are capable of handling over 65,000 calls per week and pride themselves on being able to offer our customers a service that is second to none.
Renfrewshire Cab Company is proud of its modest beginning and rapid rise which has seen it progress from two small Paisley based companies to the largest single private hire company in Renfrewshire and among the largest in Scotland.
May 1999 – Central & Z form Paisley Cabs
2003 – Our first People Carrier goes onto the road
Gryffe Cab Company acquired
Late 2007 – IVR launches
March 2008 – Clyde One joins us
November 2012 – The move from Auriga to Cordic
October 2011 – Renfrewshire Cabs acquire Arkleston Radio Cars
August 2013 – Kab Cars
December 2012 – Mobile booking app launches
March 2014 – Mossedge Radio Cars
May 2017 – Innovative ‘Night Cafe’ opens
June 2017 – First Chip and Pin machines installed
March 2018 – Facebook page reaches 4,000 likes
Our Facebook page has skyrocketed in terms of local popularity locally in the past several years. We use this as a platform to give back to our customers through competitions and giveaways as well as charity work. We also provide regular system updates at peak periods, including weekends and during severe weather.
May 2018 – Our Millionth Booking
Our one millionth job on our new system was booked on Saturday 26th May 2018 at around 20:58. The passenger was making a short journey from Shortroods in our Gockston queue over to Seedhill in the East End.
December 2018 – New smarter IVR launches
After much planning and hard work our new Interactive Voice Response system came into use. The state of the art features include being able to contact your driver direct, cancel your booking without speaking to an operator as well as extra telephone lines being added to enable customers to make a booking quicker than ever before!
May 2019 – Celebrating 20 years in Renfrewshire
Later this year we’ll be celebrating 20 years serving the public of Renfrewshire. Renfrewshire Cabs have been at the forefront of innovation over the past two decades, just imagine the difference in how you now book with us. We’ll have more on this nearer the time!
September 2019 – Move to a brand new state of the art system
On Tuesday 3 September 2019 we moved to a brand new fleet, state of the art dispatch system, iCabbi. The system allows us to increase our automation levels through better booking platforms for our customers. To coincide with the launch, we also moved to a brand new office, downstairs from our previous base.